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Sanvya Module Deep-Dive

WhatsApp Automation for Smart Patient Communication

Engage patients natively on India's primary mobile platform.

Replace standard, ignored SMS alerts with automated WhatsApp notifications. Deliver appointment confirmation links, pdf laboratory reports, bed bookings, and medication schedules directly to patient chats.

WhatsApp Automation for Hospitals is a communication engine utilizing the WhatsApp Business API to deliver automated booking alerts, bills, and report PDFs.

Ignored SMS Alerts Lead to Patient No-Shows and Admin Costs

Hospitals losing money on SMS alerts that are ignored or blocked by DND.

Operational Risk

Staff spending hours calling patients to confirm appointments and report availability.

Operational Risk

Patients complaining about waiting at counters just to collect lab reports.

Operational Risk

Automated WhatsApp Patient Touchpoints

Instant PDF Dispatch

Deliver lab and radiology report PDFs directly to patient chats.

Roster Alerts

Auto-notify patients of schedule updates or queue timings.

Refill & Follow-Up Reminders

Send automatic reminders for check-ups and prescriptions.

Module Frequently Asked Questions

Find technical answers to common queries regarding WhatsApp Automation.

Do we need our own WhatsApp Business API?

Yes. We guide you through the Meta verification process to activate your official Business account.

Are there per-message WhatsApp charges?

Yes. Meta charges conversation-based fees which will be billed transparently.

Can patients chat with our staff?

Yes. The system includes a shared inbox for your receptionists to reply to patient messages.

Ready to streamline your WhatsApp Automation?

Schedule a personalized walkthrough of the WhatsApp Automation module with one of our onboarding specialists today.

Book Demo on WhatsApp